PenangFON is proud to offer industry leading technical support through a variety of channels.
- Technical Email Support
- Technical Telephone Support
For Sales Enquiries, please contact our Authorised Sales and Support for PenangFON Broadband
Tel : 04-2911333, 04-2911455, 016-4168680
Optical Communication Engineering Sdn. Bhd. (151535-H)
in association with Astute Properties Sdn. Bhd (
368-4-10, Bellisa Row, Jalan Burmah,
Lot 1-2-11, Mayang Mall Complex,
Jalan Mayang Pasir 1,
Bandar Bayan Baru, 11950 Penang,
Technical Support Commitment
PenangFON recognizes that different users have different needs and that different issues call for different solutions. A technically savvy customer, for example, may prefer to find server settings online whereas a more novice user may prefer a tool that resets/repairs settings automatically. So, to achieve our mission, PenangFON is committed to delivering industry leading technical support through a choice of support channels - web-based Help & Member Services, email, chat, phone, diagnostic/repair tools, etc. Providing a choice of solutions is an important part of our commitment, but PenangFON is also committed to delivering industry leading service and quality through all of our tech support choices. To subscribers that means providing timely, accurate, and professional support at levels unprecedented in the industry.